NHTSA Complaint #10947836 — 2011 DODGE RAM 1500

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 10947836
Vehicle 2011 DODGE RAM 1500
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 69,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

MY TRUCK STARTED OUT WITH A DEAD BATTERY WHICH I REPLACED AND IT STARTED IN 9/16. AROUND 12/17/16 I WAS PARKED IN MY TRUCK TALKING TO MY NEIGHBOR WHEN I DECIDED TO TURNOFF TRUCK AND GET OUT OF TRUCK. I TURNED THE KEYFOB TO OFF POSITION ONLY TO HAVE IT STAY RUNNING, I THAN TURNED KEYFOB BACK TO ON POSITION THAN BACK OFF WHERE IT SHUT OFF. I PULLED INTO DRIVEWAY SAME DAY AND THAN THE KEYFOB STUCK IN OFF POSITION WITH TRUCK STILL RUNNING. MY HUSBAND GO IN IT AND STARTED TO FOOL AROUND WITH IT PUTTING IT INTO NEUTRAL THAN PARK THAN REVERSE AND IT FINALLY CAME OUT. 1/11/ 17 I STARTED TRUCK NOTICED TIPM LIGHT ON AND TRACTION CONTROL LIGHT ON. I PULLED OUT OF DRIVEWAY THE TIPM LIGHT WENT OUT BUT THE TRACTION CONTROL LIGHT STAYED ON THE WHOLE ENTIRE TIME I WAS DRIVING IT. THEN I GOT HOME AND THE KEY LITERAL FELL OUT WHILE DRIVING IT AND I LOST ALL POWER. WHEN MY HUSBAND CAME TO MY RESCUE THE TRUCK STARTED JUST FINE AND HE DROVE IT HOME ONLY TO HAVE TURNED THE KEYFOB TO OFF POSITION AND PULL OUT THE KEYFOB AND HAVE THE TRUCK STILL RUNNING. HE HAD TO PULL THE 5AMP #27 FUSE AND DISCONNECT THE BATTERY IN ORDER TO TURN IT OFF. BROUGHT TO DEALER ONLY TO BE TOLD NO RECALL ISSUES, THAT THEY THINK IT HAS SOMETHING TO DUE WITH MY AFTER MARKET STEREO THAT WAS PUT IN OVER 5 YEARS AGO. THE ADVISOR CALLED ME AFTER HAVING TO TRUCK FOR 3 DAY TO TELL ME TECH NEEDS ANOTHER 4 HOURS WITH IT AND IT WAS GOING TO BE 600.00 ONTOP OF THE 150.00 I ALREADY OWED . I ASKED TO SPEAK TO MANAGER WHO COULD NOT TELL ME THAT THEY RULED ANYTHING ELSE OUT WOULD NOT EVEN GIVE ME A PRINTOUT OF WHAT WAS DONE. I ASKED ABOUT THE TIPM AND HE LOOKED AT ME LIKE I WAS CRAZY. I WILL BE TAKING VEHICLE OUT WITH NO REPAIRS AND TOLD THEM IF I CRASH AND KILL SOMEONE OR MYSELF THEIR HEADS ARE GOING TO ROLL, THIS IS DEFINITELY A DANGEROUS SITUATION. *TR

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