NHTSA Complaint #10947279 — 2007 SATURN ION

SATURN ION 2007 RECALL THE OTHER DAY I GOT AN ALERT ON THE DISPLAY OF MY CAR THAT STATED "PWR STRG" I WAS ON THE EXPRESSWAY AND ALMOST GOT INTO AN ACCIDENT THAT COULD HAVE KILLED MY 3 YOUNG CHILDREN AND MYSELF. WE WERE TERRIFIED. I WAS ABLE TO GET ON THE SHOULDER OF THE HIGHWAY BY FORCING THE STIRRING WHEEL TO TURN. I THEN LOOKED UNDER THE HOOD TO SEE IF I HAD A LEAK OF POWER STIRRING FLUID BUT TO MY SURPRISE DID NOT FIND ANYWHERE THAT WOULD INDICATE SUCH A THING. WHEN I TURNED THE CAR BACK ON TO SEE WHAT COULD BE THE PROBLEM THE MSG WAS GONE. I WAS ABLE TO DRIVE THE CAR HOME BUT BEFORE I GOT HOME THE MSG CAME BACK ON AND I HAD TO REPEAT IT ALMOST GETTING INTO A SECOND CAR ACCIDENT. I IMMEDIATELY DID RESEARCH ON WHAT COULD BE THE PROBLEM ONCE I GOT SAFELY HOME AND FOUND OUT THAT GM HAD RECALLED THE "POWER STEERING ELECTRIC MOTOR ASSIST" DUE TO OTHERS HAVING THE SAME PROBLEM. WHEN I CALLED GM TO GET ASSISTANCE THEY TOLD ME THAT THEY WOULD NOT COVER THE CHARGES DUE TO THE PREVIOUS OWNER GETTING THE REPLACEMENT OF THE SAME PART BACK IN 2014. I DISAGREE WITH THE DECISION THAT I SHOULD BE RESPONSIBLE FOR REPLACING AND PAYING FOR THE PART THAT HAS BEEN RECALLED FOR THE EXACT SAME REASON. POWER STEERING GOING OUT FOR NO REASON AT ALL AND THEN RETURNING ONCE I START THE CAR BACK UP. I BELIEVE THEY PLACED ANOTHER DEFECTIVE STEERING MOTOR IN THE CAR AND MY FAMILIES SAFELY SHOULD NOT BE COMPROMISED FOR THIS OVER SIGHT. I CANNOT AFFORD TO REPLACE IT AND SHOULD NOT HAVE TO SINCE IT IS NOT SOMETHING DIFFERENT THAT IS WRONG BUT THE SAME EXACT THING. I WOULD LIKE TO KNOW MY RIGHTS ON THIS ISSUE AND IF THEY ARE STILL LIABLE FOR REPLACING THIS PART OR AM I. *TR