NHTSA Complaint #10946369 — 2009 VOLKSWAGEN PASSAT

VEHICLE STARTED ROUGH AND WAS VIBRATING. SHUT OFF AND VEHICLE WOULD NOT RESTART. TOWED TO DEALER WHO INFORMED THAT AN INTERNAL FAILURE OCCURRED CAUSING THE TIMING CHAIN TO SLIP AND THAT THE ENGINE WOULD NEED TO BE REPLACED. DEALER INFORMED ME THAT, "THESE THINGS JUST HAPPEN SOMETIMES". HOWEVER, AN INTERNET SEARCH REVEALED THAT THIS IS AN ONGOING AND REPEATED ISSUED FOR MANY VW AND AUDIT OWNERS AND THAT THERE ARE THREE CLASS ACTION LAWSUITS FILED FOR TIMING CHAIN TENSIONER PROBLEMS. VW OF AMERICA WAS NOT HELPFUL. WHY SHOULD THE CONSUMER BE OUT THOUSANDS OF DOLLARS FOR ENGINE REPLACEMENT FOR WHAT SHOULD BE A KNOWN DEFECT. THE VEHICLE ONLY HAS 105,000 MILES.