NHTSA Complaint #10946213 — 2010 BUICK ENCLAVE

CHECK ENGINE LIGHT CAME ON AT 71000 MILES. AFTER TWO SEPARATE DIAGNOSTIC CHECKS AT TWO DIFFERENT LOCATIONS, BOTH MATCHED WITH DIAGNOSIS OF ISSUE WITH A BAD TIMING CHAIN. VEHICLE IS TAGGED AS 2010 EVEN THOUGH LABEL INSIDE CAR SHOWS AS BEING ACTUALLY HAVING BEEN MANUFACTURED IN 09/2009. DISCUSSIONS WITH DEALERSHIP WHERE PURCHASED AND BUICK THEMSELVES LED TO NO ACTION IN TERMS OF WARRANTY/RECALL/SPECIAL CONDITIONS COVERAGE - EVEN THOUGH THIS WAS A KNOWN ISSUE ON THE ENCLAVES PRODUCED BETWEEN 2007-2009. INITIAL ESTIMATES FOR THE WORK, INCLUDING LABOR EXCEEDING $3000. NHTSA 10052863 SHOWS THAT 2008-2012 BUICK ENCLAVES AND THE AVAILABILITY OF 3 SERVICE KITS FOR HIGH FEATURE V6 ENGINE APPLICATIONS. FURTHER, IT SHOWS THAT THESE KITS SHOULD BE USED ON VEHICLES COVERED UNDER THE TERMS OF THE ANY WARRANTY OR SPECIAL COVERAGE TERMS. YET FOR SOME REASON, THE 2010 HASN'T BEEN ASSIGNED 'SPECIAL COVERAGE' TERMS. *TR