NHTSA Complaint #10946210 — 2014 SUBARU OUTBACK

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 10946210
Vehicle 2014 SUBARU OUTBACK
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 25,200 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

ON JANUARY 1ST AND AGAIN ON JANUARY 3RD AFTER VEHICLE WAS PARKED AT LEAST 5 HOURS, I CAME OUT OF BUILDING AND VEHICLE HAD ROLLED 2 FEET FORWARD FROM WHERE I ORIGINALLY PARKED IT. WENT AND TALKED WITH PATRICK MOTORS WHERE I HAD PURCHASED THE CAR NEW. SERVICE FOREMAN SAID NEVER HEARD OF THAT. HE SAID MAKE APPT. AND THEY WILL SEE IF IT ROLLS. I THEN TALKED WITH SUBARU OF AMERICA AND WAS TOLD THE SAME THING. I LEFT THE CAR FOR 2 DAYS AND IT DID NOT ROLL. NOW HAVE BEEN TOLD NOTHING CAN BE DONE UNTIL IT ROLLS THERE. A FRIEND WAS WITH ME THE FIRST TIME THIS HAPPENED WHO IS AN ENGINEER. HER IMMEDIATELY SAID IT WAS SOMETHING TO DO WITH MY PARKING PIN. WHEN I LOOKED THIS UP WITH NHTSA , I FOUND THERE WAS A RECALL ON SOME OF THESE CARS FOR THAT PROBLEM. I DON'T KNOW HOW THEY NARROW IT DOWN TO ONLY CERTAIN CARS BUT MY CAR HAS ROLLED 2 TIMES AND HAS GOT TO HAVE SOMETHING TO DO WITH THE PARKING PIN.

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