NHTSA Complaint #10945867 — 2010 FORD ESCAPE

HAD TO HAVE THROTTLE BODY REPLACE FOR SECOND TIME FIRST TIME IN DECEMBER 1 2015 SAME ISSUE OCCURRED JANUARY 13 2017 FIRST TIME PAID NOTHING BUT THAT WAS AFTER ME HAVING TO INFORM THEM OF THE 13N03 CUSTOMERS SATISFACTION FROM FORD. THIS TIME HAD TO PAY 100 DOLLARS AS THEY CALL IT DEDUCTIBLE THIS CAR IS A 2010 HAS LESS THAN 60,000 MILE ON ITS THIRD THROTTLE BODY . WELL MY COMPLAINT IS IF ITS THE SAME ISSUE TWICE WHY AM I HAVING TO PAY FOR IT AT ALL . BOTH TIMES THIS HAPPENED WAS LIGHT CITY TRAFFIC AND BOTH TIMES WHEN MY WIFE WAS ON THE WAY TO PICK UP OUR CHILDREN FROM SCHOOL AND WHILE TRAVELING UNDER 40 MPH I WANT MY FAMILY SAFE GOD FORBID IT HAPPEN ON FREEWAY FAR FROM HOME PLEASE PLEASE RESOLVE BOTH ISSUES THANK YOU *TR