NHTSA Complaint #10945787 — 2008 FORD ESCAPE

I TOOK MY CAR IN WHEN THE RECALL 14S05/NHTSA RECALL 14V-284 WAS RECEIVED AND THE DEALERSHIP UPDATED THE APPROPRIATE MODULES TO PREVENT LOSS OF STEERING DUE TO A TORQUE SENSOR FAULT. AT THE TIME OF THE RECALL I WAS NOT HAVING ANY STEERING PROBLEMS, SO I FELT THE MODULE UPDATES WERE TO FIX ANY STEERING PROBLEMS. AS OF JAN 4, 2017, THE STEERING WHEEL STARTED VIBRATING WHILE IN IDLE. I DOES NOT DO IT ALL THE TIME. I CALLED THE LOCAL FORD DEALERSHIP AND THEY RAN THE DIAGNOSTIC TEST WHICH SHOWED THE STEERING TORQUE SENSOR WAS BAD AND THEY WILL BE GETTING ME AN ESTIMATE FOR REPAIRS. I WAS TOLD THE PART ITSELF IS RELATIVELY INEXPENSIVE, BUT THE LABOR IS INTENSE. I FEEL FORD HAS TAKEN THE EASY WAY OUT OF FIXING A POTENTIALLY HAZARDOUS PROBLEM. I HAVE ALWAYS DRIVEN FORD CARS, BUT AFTER THIS COSTLY MANUFACTURING DEFECT I MAY SWITCH TO ANOTHER MAKE OF CAR. *TR