NHTSA Complaint #10945584 — 2015 CHRYSLER 200
SERVICE BRAKES issue reported to NHTSA
Crash
Complaint Details
| ODI Number | 10945584 |
| Vehicle | 2015 CHRYSLER 200 |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | 4,500 miles |
| Crash | Yes |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | WA |
Consumer Description
I WERE IN LITTLE BUT REALLY SCARED ACCIDENT WITH MY ALMOST NEW CHRYSLER. IN VERY SLOW TRAFFIC (5-7 MILES/HOUR) WHEN I TRIED TO COME HOME AFTER WORK MEETING FROM KIRKLAND SUDDENLY I REALIZED THAT MY BRAKES DON'T WANNA STOP THE CAR WITH LIGHT TAPPING AS IT WAS OK PREVIOUSLY, THEN TAPPED ON BRAKE HARDER AND THEN PANIC AND REALIZED THE BRAKE. I END UP WITH HANG ON THE TAIL (THE LITTLE THING ATTACHED TO THE REAR END OF THE CAR) OF BIG TRACK. I TRIED TO SAY SOMETHING ABOUT BRAKES PROBLEM TO MY INSURANCE, BUT COLLISION REPAIR COMPANY DID NOT CONFIRM MY CONCERNS AND I PAID $1000 DEDUCTIBLE AS THE DRIVER IN FAULT (IN THE FUTURE IT WILL AFFECT MY MONTHLY PAY FOR INSURANCE). I TRIED TO FIND THE SOLUTION BUT ONLY MY FAMILY CAN SUPPORT ME WITHOUT LAUGHING AT MY PROBLEM WITH THE CAR SAFETY. ONE OF MY FRIENDS TOLD ME, THAT I NEED TO INVOLVE SOME OF AN INDEPENDENT PROFESSIONAL AND STOP TRYING TALK TO THE WALL. CHRYSLER ALREADY TOOK AN ADVANTAGE OF MY NOT FAIR PURCHASE AND THEN MY TRADE-IN WITH THEM (MY DEALERSHIP REFUSED TO REPLACE MY PREVIOUS CHRYSLER 200 FOR SAFETY REASON AGAIN!!! AND SOLD TO ME MY CURRENT CHRYSLER FOR $43,000 AND IT'S NOT SAFE STILL!!!). IN ADDITIONAL, I SCARED WITH THE NOISE PRODUCING BY THE CAR WHILE I'M DRIVING: THERE ARE TWO TYPES OF NOISE FROM THE ENGINE WHEN IT'S GOING DOWN OF THE HILL AND WINDOWS OR SOMETHING LIKE WINDOWS SHAKING NOISE. FRANKLY SAYING, I HAVE VERY UPSETTING EXPERIENCE WITH THE DEALERSHIP AND START LOOKING FOR THE SECOND OPINION WITH TREATING ME AS THE FAIR AND PROFESSIONAL BUSINESS. PLEASE LET ME KNOW WHAT IS IN THE OPTIONS TO KEEP MY LIFE SAFE SINCE I HAVE A STRONG FEELING, THAT I'M NOT SAFE TO DRIVE MY CHRYSLER. THANK YOU! *TR
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