NHTSA Complaint #10945255 — 2016 FORD F-150

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10945255
Vehicle	2016 FORD F-150
Component	STRUCTURE:BODY
Date of Incident	January 14, 2017
Date Filed	January 14, 2017
Mileage	10,900 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

DRIVER SIDE DOOR FAILS TO LATCH WHEN CLOSED, OR UNLATCH WHEN OPENED USING THE ELECTRIC LOCKS IN COLD WEATHER (BELOW 30 DEGREES F). IF UNLOCKED, THE DOOR FAILS TO LATCH AND BOUNCES BACK WHEN CLOSED. IF LOCKED, THE DOOR FAILS TO UNLATCH AND CANNOT BE OPENED. THESE OCCUR EVEN THOUGH THE ELECTRIC LOCKS SOUND LIKE THEY'RE FUNCTIONING NORMALLY. VEHICLE IS STATIONARY AND COLD. THIS PROBLEM DOES NOT SEEM TO REOCCUR AFTER THE CABIN WARMS UP. IT HAS HAPPENED ON APPROXIMATELY FOUR SEPARATE OCCASIONS TO DATE, INCLUDING THE MOST RECENT WHICH WAS 24 HOURS AFTER THE DEALER SERVICE TECHNICIAN LUBRICATED THE LATCHES.

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