NHTSA Complaint #10944417 — 2009 TOYOTA PRIUS

I HAVE CONTACTED TOYOTA CONCERNING THE FAILURE OF A COMBINATION METER IN MY DAUGHTER'S 2007 PRIUS. THIS HAPPENED ON STARTUP. THIS ITEM IS RELATED TO THE DISPLAY SCREEN. AS MENTIONED IN THEIR WARRANTY POLICY BULLETIN NO: POL 12-05 DATED 10/12/12 A FAILURE CAN RESULT IN THE SCREEN GOING DARK. IF THIS HAPPENS IN THE NIGHT THIS CAN RESULT IN A SERIOUS SAFETY ISSUE BOTH BECAUSE OF THE UNEXPECTED AND IMMEDIATE DISTRACTION AND THE LOSS OF CRITICAL VISUAL INFORMATION. THEIR WARRANTY BULLETIN DOES NOT SEEM TO ADDRESS THE SERIOUSNESS OF THE MATTER. IT IS MY OPINION THAT THIS ITEM SHOULD BE AN IMMEDIATE RECALL. MY 2009 PRIUS IS ONE OF THOSE MENTIONED IN THEIR BULLETIN. THOUGH I HAVE NOT EXPERIENCED ANY FAILURE, I BECAME AWARE OF THIS ISSUE WITH THE RECENT EVENT THAT MY DAUGHTER EXPERIENCED. NEITHER I NOR MY DAUGHTER HAS RECEIVED ANY NOTIFICATION FROM TOYOTA. I AM A FAN OF THE PRIUS AS IS MY DAUGHTER, BUT THIS ISSUE IS TOO SERIOUS TO SIMPLY IGNORE. IT IS MY HOPE THAT THIS WILL BE ADDRESSED WITH TOYOTA.