NHTSA Complaint #10944307 — 2014 CHEVROLET MALIBU

THE REASON FOR THIS COMPLAINT IS BECAUSE I BELIEVE CHEVROLET HAS DEFECTIVE ABS SENSOR EMBEDDED IN THE WHEEL HUB OF THIS VEHICLE. WE PURCHASED TWO OF THESE CHEVROLET MALIBU CARS A COUPLE MONTHS APART AND HAVE EXPERIENCED THE SAME PROBLEM WITH EACH. ONE OF OUR VEHICLES WAS OUT OF WARRANTY (VIN [XXX]) AND REPAIRS COME AT A COST OF $450.00 PLUS PER OCCURRENCE WITH UNDER 65 THOUSAND MILES. WE HAVE SUFFERED THE SAME FAILURE TWICE WITH THE OUT OF WARRANTY VEHICLE LESS THAN 2 MONTHS AND 3 THOUSAND MILES APART. AFTER DOING MINIMAL RESEARCH AND COMMENTS MADE BY THE MECHANIC AT OUR SMALL DEALER I BELIEVE THIS IS A MUCH LARGER PROBLEM THAN A COINCIDENCE. PEOPLE PURCHASE THESE VEHICLES WITH THE ABS - TRACTION CONTROL AND EXPECT THEM TO FUNCTION PROPERLY WITHOUT EXPENSIVE REPAIRS AS REGULAR MAINTENANCE. I BELIEVE THIS SHOULD BE INVESTIGATED FURTHER. AS OF TODAY THERE ARE NO RECALLS FOR THIS DEFECT. I HAVE OPENED A SERVICE REQUEST WITH GM [XXX] THIS VEHICLE HAD A SENSOR FAILURE WHICH IS EMBEDDED IN THE HUB ASSEMBLY. THE SENSOR FAILURE DISABLES THE ABS AND TRACTION CONTROL SYSTEM OF THE VEHICLE. THE ENTIRE HUB ASSEMBLY HAD TO BE REPLACED. THIS FAILURE HAPPENED WITHIN THE CHEVROLET BUMPER TO BUMPER WARRANTY PERIOD CONSEQUENTLY IT WAS REPAIRED UNDER THE MANUFACTURER WARRANTY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR