NHTSA Complaint #10944048 — 2011 LEXUS ES

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	10944048
Vehicle	2011 LEXUS ES
Component	AIR BAGS
Date of Incident	May 23, 2016
Date Filed	January 10, 2017
Mileage	34,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

LEXUS HAS NOT BEEN ABLE TO RESOLVE THE ISSUE WITH MY PASSENGER FRONT AIRBAG SINCE MAY OF 2016. I UNDERSTAND TO SOME DEGREE THE DELAY CAUSED BY THE MASSIVE NUMBER OF ISSUES WITH THE TAKATA CORPORATION'S PRODUCTS, HOWEVER THIS HAS PREVENTED THE USE OF MY FRONT PASSENGER SEAT FOR OVER 7 MONTHS WITH NO END IN SIGHT. THIS SEEMS UNACCEPTABLE FOR ANY MANUFACTURER, PARTICULARLY ONE OF THE STATURE OF LEXUS.

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