NHTSA Complaint #10943825 — 2016 ACURA MDX

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	10943825
Vehicle	2016 ACURA MDX
Component	VISIBILITY/WIPER
Date of Incident	January 7, 2017
Date Filed	January 9, 2017
Mileage	10,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

WHILE DRIVING ON JAN. 7, 2017 IN SNOW MY WINDSHIELD WASHER WAS NOT OPERATING. DUE TO SALE ACCUMULATION THIS WAS A VERY DANGEROUS SITUATION. I TOOK MY CAR TO THE DEALER AND WAS TOLD THAT MY WASHER FLUID FROZE. THE TEMPERATURE THAT DAY WAS 19 DEGREES. THE WINDSHIELD WASHER FLUID IS NOT SUPPOSED TO FREEZE AT THAT TEMPERATURE. THE DEALER REFUSED TO TAKE ANY FURTHER ACTION OTHER THAN ADDING A CONCENTRATE TO THE WASHER FLUID. SINCE THE FLUID WAS ORIGINAL EITHER ACURA USED THE WRONG FLUID OR THERE IS AN EQUIPMENT PROBLEM THAT FREEZES AT 19 DEGREE TEMPERATURE. THIS IS VERY DANGEROUS SITUATION AND SOME ACTION BY OR AGENCY IS NEEDED.. *TR

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