NHTSA Complaint #10943814 — 2010 DODGE JOURNEY AWD STEERING

Complaint Details

ODI Number	10943814
Vehicle	2010 DODGE JOURNEY AWD
Component	STEERING
Date of Incident	January 7, 2017
Date Filed	January 9, 2017
Mileage	104,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SD

Consumer Description

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY AWD. THE CONTACT STATED THAT AFTER EXPOSURE TO COLD TEMPERATURES, THE POWER STEERING HOSE RUPTURED WHILE THE ENGINE WAS STARTED. THE FAILURE CAUSED A LOSS OF POWER STEERING ASSIST. THE VEHICLE WAS TAKEN TO THE MECHANIC WHO DIAGNOSED THAT THE POWER STEERING FLUID, HOSES, STEEL TUBES, AND POWER STEERING OIL COOLER NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V273000 (STEERING). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 104,000.

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