NHTSA Complaint #11163825 — 2010 DODGE JOURNEY AWD STEERING

Complaint Details

ODI Number	11163825
Vehicle	2010 DODGE JOURNEY AWD
Component	STEERING
Date of Incident	December 26, 2018
Date Filed	December 28, 2018
Mileage	55,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	ND

Consumer Description

WAS LEAVING WORK AND LOST STEERING. UPON CHECKING REALIZED THERE WAS NO POWER STEERING FLUID IN CAR. I ADDED POWER STEERING FLUID AND STARTED CAR IT IMMEDIATELY STARTED RUNNING OUT OF THE CAR JUST INSIDE AND BEHIND THE RIGHT FRONT TIRE. UPON FURTHER INSPECTION I DISCOVERED THE RUBBER LINE HAD SIMPLY SLID OFF OF THE HARD LINE. IT SLID RIGHT BACK ON. THE FACTORY "SPRING" CLAMP CAN BE COMPRESSED WITH MY FINGERS. I TOOK IT OFF AND REPLACED WITH A WORM GEAR CLAMP TO INSURE THAT IT STAYS ON. THIS COULD HAVE BEEN A REAL DANGER IF IT HAD HAPPENED AT HIGHWAY SPEED. I AM ATTACHING A PICTURE OF ORIGINAL CLAMP.

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