NHTSA Complaint #10943809 — 2010 CHEVROLET COBALT

STEERING COLUMN RATTLES ON ROUGH ROADS AND WHEN BRAKING. AFTER REPLACING MANY PARTS I HAVE FIGURED OUT WITH THE HELP OF OTHERS AND THE INTERNET THAT THE STEERING COLUMN IS BAD. THE GEAR MESH BETWEEN THE ELECTRONICS POWER STEERING MOTOR AND STEERING COLUMN IS NOT A GOOD MESH. I BOUGHT THIS USED CAR FOR MY DAUGHTER TO DRIVE TO COLLEGE AND WORK AND BELIEVE THAT THE STEERING AND BRAKING SHOULD ALWAYS FEEL SMOOTH FOR THE LIFE OF THE CAR.I UNDERSTAND IF THE ISSUE WAS WARPED ROTORS OR WORN OUT BUSHINGS BUT THIS IS A GEAR MESH. I CAN NOT EVEN PURCHASE A NEW STEERING COLUMN FROM A PARTS STORE. THIS TELLS ME THAT CHEVROLET KNOWS THERE IS AN ISSUE AND WILL NOT PROVIDE A FIX. I ALSO HAVE TRIED BUYING A USED STEERING COLUMN BUT THE AUTO JUNK YARD SAID THY CAN NOT SELL THEM BECAUSE THEY ARE ON RECALL. I FOUND SERVICE BULLETIN #04-03-8-006G. CONDITION 1 IS WHAT I HAVE AND TESTED USING THE STEPS IN THE BULLETIN. I THEN WENT TO FOREST LAKE, MN CHEVROLET CADILLAC DEALERSHIP FOR A DIAGNOSIS AND THEY SAID THAT THE PART WOULD NOT BE COVERED UNDER WARRANTY AND COULD BE REPLACED AT A COST OF ALMOST $1000. I AM LOOKING FOR THIS TO BE COVERED UNDER "SPECIAL WARRANTY" OR RECALL AS I BELIEVE CHEVROLET KNOWS THIS IS AN ISSUE. PLEASE RESPOND WITH INFORMATION ON WHEN I CAN SCHEDULE A REPAIR. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR