NHTSA Complaint #10943741 — 2008 TOYOTA TUNDRA

SO LONG STORY SHORT MY 2008 DOUBLE CAB 6.5 FOOT BED WAS TAKEN BACK TO THE DEALER FOR THE FACTORY OR DEALER (IN MID 2009) INSTALLED PLASTIC BED LINER RUBBING THE PAINT OFF IN THE BED AND DISCOLORATION OF THE BACK BUMPER OR DELAMINATION AS TOYOTA CALLED IT. TOYOTA REPLACED THE BUMPER FREE OF CHARGE DUE TO THE CORROSION WARRANTY AND THE DEALERSHIP NOT UNDERCOATING THE BACK OF THE BUMPER, GREAT NO PROBLEM THERE. BUT NEVER IN ANY OF THE RECORDS DID THE SERVICE REP RECORD THAT THE BED COULD CORRODE! LATER TO FIND OUT WHEN TAKING THE TRUCK TO GET A SPRAY IN LINER I DROPPED IT OFF IN AUGUST OF 2016 LATER TO GET A CALL SAYING I SHOULD TAKE A LOOK AT MY BED BEFORE THEY DID ANY WORK TO FIND A HOLE ROTTEN THROUGH THE BED AN PAINT THAT WAS BUBBLED, CRACKED AND FLACKING OFF. I DID SOME RESEARCH ON LINE TO FIND A TSB FOR MY EXACT PROBLEM. ITS TSB-0101-12, I NEVER GOT WORD OF THIS TILL I DUG ONLINE TO FIND THIS! I TOOK THE TRUCK TO TOYOTA TO BE TOLD THEY COULD NOT HELP ME BECAUSE THERE WAS NO WARRANTY. SO I CONTACTED THE NORTH EAST REGIONAL CLAIMS MANAGER TO BE TOLD THAT SINCE THERE WAS NO RECORD OF THIS COMPLAINT DURING THE WARRANTEE PERIOD THEY COULD NOT ASSIST. WOULD ANYONE HAVE ANY ADVICE ON WHERE TO TURN I MIGHT TRADE THE TRUCK IN TO NOT HAVE TO REPLACE THE BED