NHTSA Complaint #10940419 — 2016 FORD F-150

LATCHES/LOCKS/LINKAGES issue reported to NHTSA

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Complaint Details

ODI Number	10940419
Vehicle	2016 FORD F-150
Component	LATCHES/LOCKS/LINKAGES
Date of Incident	January 8, 2017
Date Filed	January 8, 2017
Mileage	7,100 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

DOOR LOCKS FROZEN - CAN'T SECURE DRIVER'S DOOR WHILE DRIVING... IT'S 24 DEGREES THIS MORNING. DRY, NO RAIN. I HIT THE FOB TO OPEN THE DRIVER'S DOOR. IT OPENS. I HOP IN THE TRUCK. I START THE MOTOR. THE RECTANGULAR WARNING SCREEN APPEARS. "DRIVER'S DOOR AJAR", OR SOMETHING LIKE THAT. I ATTEMPT TO CLOSE THE DOOR AGAIN. IT WILL NOT SECURE. I CHECKED TO MAKE SURE NOTHING IS CAUGHT IN THE JAM. LOOKS GOOD. DOOR WILL NOT SECURE. SO, I HAD TO DRIVE THE TRUCK WITH MY RIGHT HAND ACROSS MY LAP TO HOLD THE DOOR CLOSED. ONCE AT MY DESTINATION, I HOPPED OUT AND ATTEMPTED TO CLOSE THE DOOR. IT JUST BOUNCES AND WILL NOT SECURE. WELL, I HIT THE FOB TO LOCK IT AND LOW AND BEHOLD, IT LOCKS. THE TRUCK IS NOW LOCKED AND SECURE, BUT IT WON'T UNLOCK. I CAN'T GET IN IT. I GUESS IT IS NOW FROZEN IN THE LOCKED POSITION. I'M STRANDED. *TR

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