NHTSA Complaint #10939877 — 2015 CHRYSLER 200

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 10939877
Vehicle 2015 CHRYSLER 200
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IN

Consumer Description

PURCHASES CAR ON AUG 4, 2015 SINCE DAY I PURCHASED CAR IT HAS HAD A HESITATION WHEN SHIFTING INTO DRIVE AT INITIAL START. YOU START CAR AND TURN DIAL TO DRIVE BUT IF U IMMEDIATELY TRY TO TAKE OFF THE ENGINE WILL JUST REV AS IF YOUR IN NEUTRAL IT TAKES ABOUT 15-30 SECONDS ONCE YOU TURN THE DIAL BEFORE CAR IS IN GEAR. AFTER ABOUT MAYBE 10,000 MILES I NOTICED CAR WOULD SOMETIMES JERK AS IF IT HAD BEEN STUCK IN A GEAR MAYBE THIS HAS RANDOMLY HAPPENED SEVERAL TIMES AROUND 60+ MPH BRAKES HARD AND DIFFICULT TO PUSH DOWN HAD TO STAND ON THEM AND STILL BARELY STOPPED. SHUT CAR OFF AND RESTARTED 20 MIN LATER AND THEY WERE FINE. SERVICE AWD LIGHT CAME ON AT ABOUT 60,000 MILES AFTER PURCHASE AND INSTALL OF BRAND NEW TIRES. WENT OFF AND CAME BACK ON ABOUT A WEEK LATER AND CAR BEGAN MAKING A HIGH PITCED WINDING SOUND (SORT OF LIKE AN OPEN FACED FISHING REEL WHEN YOU CAST OR REEL IT IN) THEN ALL THE SUDDEN HEARD A BIG CLUNK WHEN SIT RING AT STOP SIGN IT WAS LOUD AND JOGGED THE CAR TO THE POINT I THOUGH MAYBE A DEER RAN INTO THE SIDE OF THE CAR. I TOOK OFF BUT IMMEDIATELY PULLED OVERY AND WALKED AROUND THE END CAR TO CHECK AND DIDN'T SEE ANYTHING. NOTICED WHEN I TOOK OFF THE WINDING HAD QUIT. BUT THE NEXT DAY IT BEGAN AGAIN TOOK CAR TO DEALERSHIP BECAUSE THE WINDING NOISE HAD GOTTEN SO LOUD THEY TOLD ME THEY COULDN'T CHECK IT WHILE DOING OIL CHANGE HAD TO BE SCHEDULED. I RAISED HELL UNTIL SOMEONE CAME OUT FROM SERVICE WHEN OIL CHANGE WAS DONE AND WENT FOR A RIDE WITH ME. NOISE WAS COMPLETELY GONE SERV AWD LIGHT STILL ON THO SCHEDULED APPOINTMENT TO HAVE LIGHT TURNED OFF FOR 4 DAYS LATER. DROVE 30 MILES WHEN I LEFT DEALERSHIP AND IT BEGAN AGAIN STOPPED TO DROP KID OFF AND WAS HEADED BACK TO DEALERSHIP BUT WHEN I RESTARTED CAR NOISE GONE AND AWD LIGHT WAS OFF. NOISE COMES AND GOES OVER NEXT 2,000 MI NOW AWD LIGHT BACK ON AND CAR IS HORRIBLE IN SNOW WITHOUT AWD.

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