NHTSA Complaint #10939606 — 2015 CHRYSLER 200

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 10939606
Vehicle 2015 CHRYSLER 200
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 20,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MD

Consumer Description

ON MULTIPLE OCCASIONS, RANDOM TIMES OF DAY, I WOULD ATTEMPT TO START MY CAR (OR SOMETIMES ALREADY BE DRIVING) BUT THE ENGINE LIGHT AND PARKING LIGHT WOULD TURN ON WITH A MESSAGE READING "SERVICE TRANSMISSION, SERVICE PARKING BRAKE" AND I CAN NOT GET THE CAR OUT OF PARK. THIS HAPPENED AT TIMES WHEN I WAS PARKED IN MY DRIVEWAY, WHEN I WAS AT A COMPLETE STOP AT A RED LIGHT AND HAS EVEN LEFT ME STRANDED IN VACANT PARKING LOTS. I TOOK THE CAR IN FOR SERVICE AND WAS TOLD IT WAS A SOFTWARE UPGRADE. I LEFT MY CAR, HAD THE UPGRADE AND THE PROBLEM STILL OCCURS. I WAS TOLD THAT THE ONLY OPTION LEFT IS TO REPLACE THE TRANSMISSION. DURING ALL OF MY CONVERSATIONS AND VISITS TO THE DEALER, I SURPRISED THAT NO ONE HAS MENTIONED ONCE TO ME THAT THIS CAR WAS RECALLED FOR ELECTRICAL ISSUES. I FOUND THAT OUT MYSELF WHEN I WAS DOING SOME RESEARCH ON THE ISSUE. THIS IS A HUGE SAFETY CONCERN. I WAS LEFT STRANDED IN A PARKING LOT OVERNIGHT UNTIL I COULD FIND A RIDE TO GET ME HOME, I'VE STALLED OUT IN THE MIDDLE OF THE HIGHWAY WHEN I WAS STOPPED FOR TRAFFIC, AND I'VE LOST COUNT OF THE AMOUNT OF WORK DAYS I'VE BEEN OUT BECAUSE WAS CAR HAS NOT BEEN RELIABLE ENOUGH TO START WHEN I NEED IT TO. THE CAR IS LESS THAN 1.5 YEARS OLD. I SHOULDN'T BE DEALING WITH THESE ISSUES. *TR

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