NHTSA Complaint #10939602 — 2011 DODGE RAM 1500

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10939602
Vehicle	2011 DODGE RAM 1500
Component	ELECTRICAL SYSTEM
Date of Incident	October 31, 2016
Date Filed	January 4, 2017
Mileage	76,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

MY INFORMATION AND A SHORT STORY FOLLOWS: IF IT WERE NOT FOR THE QUICK THINKING AND FAST REFLEXES OF MY WIFE, WHEN THE TRUCK STOPPED RUNNING AT 60 MILES PER HOUR ON A MAJOR FREEWAY, WE WOULD HAVE BEEN IN A CATASTROPHIC ACCIDENT. AS IT TURNED OUT SHE WAS ABLE TO STEER THE TRUCK TO THE EMERGENCY LANE WHICH WAS NO SIMPLE FEAT CONSIDERING THERE WAS NO POWER STEERING AND NO POWER BRAKES. I TOOK MY TRUCK INTO MY DEALER WHEN WE GOT HOME AND IT TOOK THEM 6 DAYS TO DIAGNOSE THE PROBLEM. AFTER THE DIAGNOSES IT TOOK ANOTHER 2 DAYS TO GET THE PART AND TO INSTALL IT. ALL I WANT IS TO BE REIMBURSED FOR THE COST OF THE TIPM MODULE AND THE INSTALLATION FEE. THE RECEIPT AND ITEMIZED WORK LIST ARE ATTACHED TO THIS EMAIL.

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