NHTSA Complaint #10938941 — 2007 TOYOTA SIENNA

THE 2007 SIENNA VAN IN QUESTION IS ONE OF MANY PLAGUED BY AN ARRAY OF DOOR LATCH PROBLEMS OF MANY DIFFERENT VARIETIES THAT WERE NOT COVERED UNDER A VERY POORLY EXECUTED SO CALLED 'RECALL' ON THIS VAN. THE WHOLE DESIGN WAS POOR FROM THE START, AND THE CONSUMER IS GETTING TAKEN TO THE BANK BY THE DEALERS AND THE COMPANY. WHEN THEY WANT A $1000 TO FIX ONE DOOR THAT THEY KNOW IF FAULTY THAT'S SIMPLY GREED FOR ONE, AND THERE ARE USUALLY TWO DOORS AT FAULT. THEN IF YOU DO GET THEM REPAIRED, MANY TIMES THE FIX DOESN'T LAST VERY LONG BEFORE YOUR BACK AGAIN. THEY JUST HAD ANOTHER RECALL FOR THEIR 2011 AND NEWER VAN DOORS, THEY STILL HAVEN'T FIXED THEM YET. THEY MIGHT NOT OPEN, THEN THEY MIGHT OPEN WITHOUT WARNING, THEN THEY MIGHT NOT OPEN AT ALL. BOTH OF MY DOORS HAVE THE SAME ISSUE, AND I'VE READ ABOUT MANY MORE PEOPLE THAT HAVE THE SAME PROBLEM. THEY FIX THIS BUT NOT THIS, IT'S VERY FRUSTRATING & EXPENSIVE, I CAN HARDLY BELIEVE HOW POORLY TOYOTA AND THEIR DEALER NETWORK HAVE HANDLED THIS ISSUE. I HAVE BEEN TO TOYOTA WITH MY VEHICLE, IT WAS A JOKE AND IT COST ME $100 FOR MUCH OF NOTHING.