NHTSA Complaint #10938928 — 2011 FORD EDGE

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 10938928
Vehicle 2011 FORD EDGE
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage 62,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

THE DRIVER DOOR SENSOR IS NOT WORKING CORRECTLY. THE DRIVER DOOR AJAR NOTIFICATION REMAINS ON ONCE THE DOOR IS CLOSED, AND THE INTERIOR LIGHT WILL NOT TURN OFF. I ALSO CANNOT LOCK MY DOORS. I END UP DRIVING WITH THE INTERIOR LIGHT ON BECAUSE IT WILL NOT GO OUT. AT NIGHT TIME, THIS IS ESPECIALLY DANGEROUS, NOT TO MENTION IT DRAINS THE BATTERY BY STAYING ON WHEN NOT BEING DRIVEN. WHEN I EXIT THE CAR AND SHUT THE DOOR, IT TAKES ME UP TO FIVE MINUTES SOMETIMES TO OPEN AND RE-SHUT THE DOOR TO EVENTUALLY GET THE SENSOR TO REGISTER AND THE LIGHT TO GO OFF. IT'S RIDICULOUS AND FRUSTRATING. I HOPE THAT THIS ISSUE WILL LEAD TO A RECALL BECAUSE I HAVE SEEN A LOT OF COMPLAINTS ABOUT IT. MY CAR JUST HIT 62K MILES. I SAW OTHERS HAVING THE SAME ISSUE AT THE SAME MILEAGE.

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