NHTSA Complaint #10938665 — 2008 TOYOTA TACOMA

I CALLED TOYOTA IN FEBRUARY 2014 TO COMPLAIN OF ROUGH RIDING TRUCK. WAS TOLD MY TRUCK WAS OUT OF WARRANTY AND NOTHING TOYOTA WAS WILLING TO COVER. IN OCTOBER 2014 I CALLED TOYOTA TO REPORT MY LEAF SPRINGS HAD BROKE AND NEEDED REPLACED. WAS TOLD TOYOTA WOULD NOT COVER REPAIRS AND THAT I WAS RESPONSIBLE TO PAY FOR THE REPAIRS. SHORTLY AFTER I MADE THE REPAIR, TOYOTA ISSUED A RECALL OF THE LEAF SPRINGS. I HAVE BEEN BATTLING WITH THEM TO BE REIMBUSED SINCE LATE 2014. TODAY WHILE SPEAKING WITH SUPERVISOR ON DUTY AT TOYOTA, LUIS CARRILLO, I WAS INFORMED TOYOTA KNEW OF THE RECALL IN SEPTEMBER 2014, SO WHEN I CALLED IN OCTOBER 2014, TOYOTA FRAUDULENTLY TOLD ME THEY WOULD NOT COVER THE COSTS AND I WAS RESPONSIBLE. THIS IS WHAT IS WRONG WITH THE WORLD TODAY, NOBODY DOES THE RIGHT THING UNLESS THE GOVERNMENT MAKES THEM. STILL TODAY TOYOTA WILL NOT REIMBURSE ME FOR THE LEAF SPRINGS. WHAT CAN BE DONE TO STOP THEM FROM CONTINUING THEIR FRAUDULENT WAYS THAT LEAVES AMERICANS AND THEIR FAMILY IN DANGER?