NHTSA Complaint #10938392 — 2009 NISSAN ALTIMA

MY VEHICLE WAS STOPPED ROADSIDE AND WOULD NOT START DUE TO A FAULTY ELECTRONIC STEERING COLUMN LOCK WHICH IS APPARENTLY AN ANTI THEFT DEVICE. I WAS STUCK IN DANGEROUSLY COLD WEATHER WITH NOBODY AROUND AND THE VEHICLE WOULD NOT START. THE COMPANY ISSUED A LIMITED WARRANTY IN WHICH I COULD NOT GET THE PART FIXED UNLESS IT WAS ALREADY BROKEN. MY CAR THEN PROCEEDED TO HAVE THE ESCL PART BREAK LESS THAN SIX MONTHS AFTER THE "EXTENDED WARRANTY". THIS IS A DANGEROUS ISSUE AND I FEEL I SHOULD BE COMPENSATED FOR THE $1000 PART REPLACEMENT.