NHTSA Complaint #10937588 — 2015 BUICK VERANO

I WAS DRIVING NORMALLY, SLOWED DOWN TO MAKE A LEFT TURN AND THE STEERING WHEEL LOCKED UP ON ME. I COULD NOT TURN AT ALL. I WAS IN A LANE OF TRAFFIC AT THE TIME BUT FORTUNATELY ON A PRIVATE STREET. I CALLED THE BUICK DEALER AND THEY SUGGESTED GM ROADSIDE ASSISTANCE. I CALLED GM ROADSIDE ASSISTANCE AND IT TOOK 2 HOURS FOR A TOW TRUCK TO PICK UP THE CAR. I HAD THE FLASHERS ON THE WHOLE TIME AND THE BATTERY WAS DEAD WHEN THE TOW TRUCK DRIVER TRIED TO START IT. HE JUMPED IT AND THE STEERING WHEEL WAS STILL LOCKED. IT WAS TOWED TO THE DEALER. THE DEALER TOLD ME THE PIN FELL WHEN IT WAS NOT SUPPOSED TO. THEY ARE CHECKING OUT THE CAR NOW. THANKFULLY I WAS NOT ON THE FREEWAY OR ANYWHERE ELSE AS IT COULD HAVE BEEN A DISASTER. *TR