NHTSA Complaint #10937436 — 2013 FORD TAURUS ELECTRONIC STABILITY CONTROL (ESC)

Complaint Details

ODI Number	10937436
Vehicle	2013 FORD TAURUS
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	December 23, 2016
Date Filed	December 26, 2016
Mileage	60,075 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

WHILE DRIVING 75 MPH ON AN INTERSTATE, I LOST THE POWER STEERING AND WAS ABLE TO GET THE VEHICLE TO THE SIDE OF THE ROAD, A RED WARNING MESSAGE TO SERVICE POWER STEERING NOW CAME ON, AT THE SAME TIME TURN SIGNAL WOULD NOT WORK AND TRACTION CONTROL WARNING LIGHT CAME. SINCE IT WAS THE WEEKEND AND I WAS DRIVING HOME FOR CHRISTMAS I STILL DROVE THE CAR HOME. I NOW HAVE THE CAR AT DEALERSHIP, AND BEING TOLD NO RECALL ON THIS CAR. BUT THERE IS A RECALL ON OTHERS FOR SAME ISSUE. I DON'T HAVE THE COST YET BUT TRIED TO CALL FORD CUSTOMER SERVICE AND THEY ARE CLOSE FOR THE HOLIDAY. WAIT TO SEE WHAT'S NEXT. MILEAGE ON THE CAR WAS 60,070. *TR

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