NHTSA Complaint #10937386 — 2011 CADILLAC SRX
STRUCTURE:BODY issue reported to NHTSA
Complaint Details
| ODI Number | 10937386 |
| Vehicle | 2011 CADILLAC SRX |
| Component | STRUCTURE:BODY |
| Date of Incident | |
| Date Filed | |
| Mileage | 49,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NJ |
Consumer Description
ON SEVERAL OCCASIONS, THE HATCHBACK LIFTGATE OPENED BY ITSELF. THEN IT WOULD NOT OPEN AT ALL WHICH DOESN'T ALLOW ANY ACCESS TO THE REAR CARGO AREA WHERE FLAT TIRE REPAIR GEAR IS LOCATED. I THEN DETERMINED THAT THE EXPENSIVE ELECTRICAL LIFTGATE MECHANISM BECAME SUBMERGED IN WATER FROM SUNROOF DRAIN TUBES THAT FAIL TO DRAIN RAIN TO THE GROUND. A FURTHER LOOK REVEALED THAT THE FRONT SEAT AND REAR SEAT FLOOR MATS WERE SATURATED WHERE ELECTRICAL CABLES ARE ROUTED. CAN YOU PROVIDE ME WITH A COPY OF NHTSA REFERENCE # 10078604 OR TSB REFERENCE # PIC-5260-A OR ANY OTHER INFORMATION WHY GENERAL MOTORS HASN'T RECALLED CADILLACS WITH THIS UNSAFE CONDITION.
Related Complaints for the 2011 CADILLAC SRX
Other STRUCTURE:BODY Complaints
#11707162
Transmission cable and roll away not right gear
#11609256
I opened the lift gate with the fob and went to put my groceries in the back and hydraulic lift gate started closing ...
#11524239
The sunroof drain tubes become plugged and if you can actually find someone to fix the error, its horribly expensive....
#11458541
This information is addition to the accident, that I reported few days ago. NHTSA tracking number 11458264. I was inv...
#11323780
WATER LEAKS THROUGH FRONT DRIVER SEAL TUBES. WHEN STATIONARY THE FLOOR GETS FLOODED WITH WATER. BEING LEAKING AS LO...
Recent Complaints for the 2011 CADILLAC SRX
#11700660
EXTERIOR LIGHTING
The headlight low beam illumination is extremely dangerous for driving at night. Very poor illumination distance and ...
#11664447
ELECTRICAL SYSTEM
There were recalls on this vehicle. I just purchased and trying to get assistance.
#11664447
EXTERIOR LIGHTING
There were recalls on this vehicle. I just purchased and trying to get assistance.