NHTSA Complaint #10937282 — 2008 FORD ESCAPE

WHILE DRIVING UP A WINDY MOUNTAIN ROAD IN LAKE TAHOE, CA, THE POWER STEERING JUST QUIT WORKING AS WE WERE MAKING A LEFT HAND CURVE. FROM THAT POINT ON, THERE WAS NO POWER STEERING. IT WAS LIKE DRIVING A CAR THROUGH QUICKSAND. THE SLOWER THE SPEED, THE HARDER TO TURN. MY HUSBAND DID THE RESEARCH, AND SAW THAT A RECALL HAD BEEN ISSUED. WE HAD NO PROBLEMS WITH THE STEERING BUT HAD RECEIVED THE RECALL NOTICE FROM FORD TO TAKE IN FOR A "FLASH" SOFTWARE PROGRAMMING FOR THE CAR. WE TOOK INTO FORD DEALER IN AUGUST 2015. OBVIOUSLY, THE RECALL IS MORE SERIOUS THAN THE FIX THAT WAS APPLIED AND DID NOT KEEP US FROM LOSING THE POWER STEERING IN A VERY DANGEROUS SITUATION. FORD CLAIMS THAT THEY DID THEY RECALL, AND THEY ARE NOT LIABLE FOR ANY FURTHER REPAIRS. I CALL FOUL! THEIR TEMPORARY FIX DID NOT HOLD. I HAVE BEEN POURING OVER FORD FORUMS AND SEE MANY, MANY FORD ESCAPES ARE DOING EXACT SAME THING, LOSING POWER STEERING WHILE DRIVING AND FORD IS REFUSING TO ACKNOWLEDGE PROBLEM. HOW MAY I GET A CLASS ACTION LAW SUIT STARTED FOR THIS ISSUE VS FORD? *TR