NHTSA Complaint #10937173 — 2009 NISSAN MURANO

STRUCTURE:BODY:HATCHBACK/LIFTGATE issue reported to NHTSA

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Complaint Details

ODI Number	10937173
Vehicle	2009 NISSAN MURANO
Component	STRUCTURE:BODY:HATCHBACK/LIFTGATE
Date of Incident	October 12, 2016
Date Filed	December 22, 2016
Mileage	100,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

THE POWER LIFTGATE LATCH MECHANISM DOES NOT LATCH FULLY AFTER 3 OR 4 USES UNTIL THE NEGATIVE BATTERY TERMINAL IS REMOVED AND PUT BACK ON. THEN IT WORKS PROPERLY FOR A FEW TIMES, ULTIMATELY NOT LATCHING COMPLETELY AGAIN AND COMPLETELY DISABLING USE OF THE LIFTGATE. I BROUGHT VEHICLE TO NISSAN DEALERSHIP WHERE I WAS INFORMED THAT THE MECHANISM IS FAULTY AND POSSES A SAFETY ISSUE WHEN LIFTGATE DOESN'T SECURE ITSELF. THIS IS AN ONGOING ISSUE AND CANNOT PUT THINGS OR MY DOG IN THE BACK OF VEHICLE DUE TO THE RISK OF IT OPENING WHILE DRIVING. *TR

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