NHTSA Complaint #10937076 — 2013 FORD FIESTA

TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHEN THE VEHICLE WAS STARTED, THE CONTACT HEARD A LOUD POPPING NOISE NEAR THE RADIO. AT TIMES, THE RADIO FAILED TO TURN OFF. THE VEHICLE WAS NOT YET INSPECTED AND DIAGNOSED BY A DEALER. THE RADIO CONTINUED TO STAY ON AFTER THE VEHICLE WAS TURNED OFF. AN INDEPENDENT MECHANIC SUGGESTED THAT A FUSE BE DISCONNECTED, BUT THE CONTACT NEEDED A PERMANENT SOLUTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.