NHTSA Complaint #10936612 — 2015 DODGE DURANGO

POWER TRAIN issue reported to NHTSA

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Crash

Complaint Details

ODI Number	10936612
Vehicle	2015 DODGE DURANGO
Component	POWER TRAIN
Date of Incident	March 9, 2016
Date Filed	December 20, 2016
Mileage	6,057 miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

WHILE MY DURANGO WAS IN THE SHOP FOR COMPLAINTS OF FLARE SHIFTING AND OTHER SHIFTING ISSUES MECHANIC PLACED THE DURANGO IN PARK AND EXITED THE VEHICLE LEAVING IT RUNNING. AT THAT TIME IT WAS NOT IN MOTION. IT SUBSEQUENTLY DROVE INTO HIS TOOLBOX DAMAGING THE FRONT BUMPER AND HOOD. THE MECHANIC INSISTS HE DID NOTHING WRONG AND IT JUST HAPPENED. THE VEHICLE WAS IN A DEALERSHIP GARAGE. THERE IS NO POLICE REPORT BECAUSE THE DEALERSHIP IMMEDIATELY SENT THE VEHICLE TO A BODY SHOP. I CONTACTED THE POLICE AND THEY TOLD ME IF THEY DEALERSHIP MADE REPAIRS A REPORT WOULDN'T BE NECESSARY. *TR

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