NHTSA Complaint #11556934 — 2015 DODGE DURANGO

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11556934
Vehicle	2015 DODGE DURANGO
Component	POWER TRAIN
Date of Incident	November 11, 2023
Date Filed	November 27, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

The transmission shifts extremely hard from 1st to 2nd gear so hard it feels like you've been hit from behind. The jerk is so extreme I believe it could cause an accident. It is unsafe for dodge to leave this a problem. The problem is very well known a simple Google search shows there is alot of people with this problem. It also shifts hard from 6 to 5th gear and 4th to 3rd and 3rd to 2nd gear not as extreme as 1st to 2nd but hard enough to say wtf was that. I've had it looked at twice and they always claim to not feel it which is more of we don't want to do the warranty work. The technician even said dodge doesn't want to do anything unless the transmission is just inoperable. This is horrible to deal with and something needs to be done asap.

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