NHTSA Complaint #10935428 — 2014 HONDA CROSSTOUR

TL* THE CONTACT OWNS A 2014 HONDA CROSSTOUR. WHEN ATTEMPTING TO START THE VEHICLE, IT FAILED TO START ON THE FIRST ATTEMPT. IT TOOK APPROXIMATELY 2-5 ATTEMPTS BEFORE THE VEHICLE WOULD START. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE; HOWEVER, THE FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE TO THE DEALER A SECOND TIME AND THE CONTACT WAS INFORMED THAT A NEW BATTERY WAS NEEDED. THE BATTERY WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,500.