NHTSA Complaint #10935364 — 2009 LEXUS RX350
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 10935364 |
| Vehicle | 2009 LEXUS RX350 |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 32,500 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
WHILE GETTING MY INSPECTION AT THE LEXUS DEALER, THEY SHOWED ME THAT MY STEERING RACK IS LEAKING WITH LESS THAN 32,500 MILES ON THE CAR. THE CAR HAS NEVER BEEN DAMAGED OR DRIVEN RECKLESSLY AND GARAGED KEPT. THE CAR HAS BEEN MAINTAINED AND INCLUDES RECORDS. MY VOLVO 240 RACKS LAST 20-25 YEARS. SHAME ON LEXUS/TOYOTA ON A COMMON, SERIOUS ISSUE INVOLVING A PREMIUM BRAND. THIS SHOULD BE A RECALL ISSUE BECAUSE THE POWER STEERING COULD FAIL. THE LEXUS DEALER NOTED IT AS A "CAUTION TASK" WITH A RECOMMENDATION TO REPLACE THE RACK AND PINION ASSEMBLY. I HAVE WRITTEN IN THE DATE OF 14 DEC 2016 AS BEING OBSERVED. IT APPEARS TO HAVE STARTED LEAKING SOMETIME THIS YEAR. *TR
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