NHTSA Complaint #10934330 — 2011 HYUNDAI SANTA FE ELECTRICAL SYSTEM

Complaint Details

ODI Number	10934330
Vehicle	2011 HYUNDAI SANTA FE
Component	ELECTRICAL SYSTEM
Date of Incident	October 26, 2016
Date Filed	December 10, 2016
Mileage	102,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

CENTER INFORMATION CONSOLE (RADIO/NAVIGATION) CONSOLE SCREEN IS BLACK IN COLD WEATHER UNTIL IT THAWS OUT. MAKE RADIO AND NAVIGATION UNUSABLE UNTIL IT THAWS. THIS IS A SAFETY ISSUE BECAUSE IF SOMEONE IS TRAVELLING AND THE CAR GETS COLD THEY'LL BE UNABLE TO NAVIGATE. IMAGINE GETTING UP FOR AN EMERGENCY TO GO SOMEWHERE AND THE SCREEN IS BLACK PREVENTING YOU FROM TRAVELLING OR YOU'RE TRAVELLING AND STOP FOR A REST AND THE VEHICLE GETS COLD PREVENTING YOU FROM CONTINUING UNTIL IT THAWS OUT. IF SOMEONE HAD AN EMERGENCY AND NEEDED TO FIND A HOSPITAL OR IN CASE OF DIABETIC NEEDED TO FIND SOMEWHERE TO EAT AND THEY COULDN'T BECAUSE THE NAVIGATION SCREEN WAS FROZEN.

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