NHTSA Complaint #10934328 — 2001 CHEVROLET VENTURE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10934328
Vehicle	2001 CHEVROLET VENTURE
Component	ELECTRICAL SYSTEM
Date of Incident	January 11, 2012
Date Filed	December 10, 2016
Mileage	160,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

I WAS TOLD IT HAD INTERMITTENT REAR LIGHTING PROBLEM (DRIVER SIDE REAR LIGHTS WOULD GO IN AND OUT) WHEN PURCHASING VEHICLE USED IN 2012 WITH160,000 MILES, 90% HIGHWAY. HAD REPAIRED IMMEDIATELY FOR SAFETY, LEGAL AND STATE REQUIRED ANNUAL INSPECTIONS (OR SO I THOUGHT). WITHIN 3 MONTHS/75 MILES LATER, IT STARTED AGAIN. ENTIRE WIRING HARNESS AND LIGHT ASSEMBLY WAS REPLACED, TO NO AVAIL. BEFORE I COULD TAKE IT IN AGAIN, BOTH REAR LIGHTS INTERMITTENTLY STOPPED WORKING. PASSENGER SIDE WIRING HARNESS AND LIGHT ASSEMBLY REPLACED. IT WASN'T FIXED.AND BEFORE I COULD GET IT BACK IN THE SHOP, THE FRONT PASSENGER SIDE LIGHTS STARTED THE SAME THING. NEW MECHANIC ASSURES ME, " DON'T WORRY, THERE ARE MANY THINGS I CAN TRY!" LITTLE CONSOLATION FOR THE DRIVERS BEHIND ME OR FOR ME FROM BEING PULLED OVER BY & TICKETED OR WHEN I NEED THE VA STATE MANDATORY "ANNUAL INSPECTION" STICKER. THEY ARE ABLE TO GET THEM TO WORK LONG ENOUGH BUT AGAIN, AT WHAT COST? MEANWHILE, THE INTERMITTENT PROBLEM MOVED TO THE PASSENGER FRONT LIGHTS, WHEN HITTING BRAKES I SEE THAT FLASHERS START TO WORK. ALL OF THE MECHANICS ARE "PUTTING A BAND-AID ON A BROKEN ARM". & II'M PAYING DEARLY EACH AND EVERY TIME. THEY NOW WANT TO REPLACE THINGS IN THE STEERING WHEEL BUT I WANT CHEVROLET TO CORRECT THE PROBLEM THIS TIME OR TELL THE MECHANICS WHAT TO DO. THIS IS A MINI-VAN THAT I DRIVE BACK AND FORTH TO THE GROCERY AND SCHOOL, .5 MILES - 5 MILES A WAY 3-4 TIMES A WEEK.

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