NHTSA Complaint #10934291 — 2013 BMW 328XI

MY CAR DOORS INTERMITTENTLY WON'T OPEN, POTENTIALLY TRAPPING ME IN MY UNDER-WARRANTY CAR. THIS HAPPENS ABOUT ONCE A WEEK ACROSS ANY OF THE FOUR DOORS AND HAS BEEN HAPPENING FOR ABOUT 12 MONTHS. I HAVE TAKEN THE CAR TO BMW MULTIPLE TIMES UNDER WARRANTY WITHOUT REPAIR. OTHERS HAVE REPORTED THE SAME PROBLEM IN THEIR BMWS. BOTTOM LINE: BMW REFUSES TO REPAIR UNDER WARRANTY ANY INTERMITTENT CAR ISSUE, EVEN IF IT'S A SAFETY ISSUE. THIS IS EVEN IN LIGHT OF VIDEO EVIDENCE DEMONSTRATING THE PROBLEM, UNLESS THEY CAN MAKE IT HAPPEN IN THEIR SHOP. HERE'S A LINK TO MY VIDEO: HTTPS://WWW.YOUTUBE.COM/WATCH?V=LQ9IUVQLO2S ABOUT ONCE EVERY WEEK OR TWO, ONE OF OUR FOUR DOORS COMPLETELY FAILS TO OPEN USING THE DOOR LATCH, EVEN WHEN PULLING THE HANDLE REPEATEDLY. DURING THESE FAILURES, THE ONLY WAY OUT OF THE CAR IS IF I PRESS THE POWER LOCK BUTTON. IF THE CAR'S BATTERY FAILS OR THERE IS AN ELECTRICAL FAILURE DURING AN ACCIDENT, THERE WOULD BE NO ESCAPE FROM THE CAR. THERE ARE OTHER REPORTS OF THIS PHENOMENON ONLINE: HTTP://WWW.BIMMERFEST.COM/FORUMS/SHOWTHREAD.PHP?T=674994 THERE WERE OTHER INTERMITTENT ISSUES THEY ALSO REFUSED TO ATTEMPT TO REPAIR.