2013 BMW 328XI — Problems, Recalls & Safety Data

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N/A

Safety Rating

33

Owner Complaints

4 Crashes 4 Fires

2

Recalls

ACTIVE RECALL

1

Service Bulletin

0

Investigations

Overview of the 2013 BMW 328XI

The 2013 BMW 328XI has received a total of 33 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 3 recall campaigns affecting this vehicle, covering issues with ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES, ENGINE AND ENGINE COOLING:COOLING SYSTEM:PUMP, EXTERIOR LIGHTING. 1 technical service bulletin have been issued by BMW of North America, LLC for this model year. The most commonly reported problems involve the Engine (7 complaints), Power Train (7 complaints), and Air Bags (3 complaints).

Recalls for the 2013 BMW 328XI

NHTSA has recorded 3 recalls for the 2013 BMW 328XI, potentially affecting up to 1,449,319 vehicles.

Recall 24V608000 — ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES

| 720,796 vehicles affected

Defect: BMW of North America, LLC. (BMW) is recalling certain 2012-2015 X1 sDrive28i, X1 xDrive28i, 2012-2016 Z4 sDrive28i, 528i, 528i xDrive, 328i, 328xi, 2016-2018 X5 xdrive 40e, 2014-2016 228i, 228xi, 428i, 428i xDrive, 328xi Gran Turismo, 2013-2017 X3 sDrive28i, X3 xDrive28i, 2015-2018 X4 xDrive28i, 2015-2016 428xi vehicles. An improperly sealed electrical connector on the water pump may be exposed to water...

Consequence: An electrical short increases the risk of a fire.

Remedy: Dealers will inspect and replace the water pump and plug connector as necessary, and install a protective shield, free of charge. Owner notification letters were mailed on March 28, 2025. Owners may contact BMW customer service at 1-800-525-7417.

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Recall 24V608000 — ENGINE AND ENGINE COOLING:COOLING SYSTEM:PUMP

| 720,796 vehicles affected

Defect: BMW of North America, LLC. (BMW) is recalling certain 2012-2015 X1 sDrive28i, X1 xDrive28i, 2012-2016 Z4 sDrive28i, 528i, 528i xDrive, 328i, 328xi, 2016-2018 X5 xdrive 40e, 2014-2016 228i, 228xi, 428i, 428i xDrive, 328xi Gran Turismo, 2013-2017 X3 sDrive28i, X3 xDrive28i, 2015-2018 X4 xDrive28i, 2015-2016 428xi vehicles. An improperly sealed electrical connector on the water pump may be exposed to water...

Consequence: An electrical short increases the risk of a fire.

Remedy: Dealers will inspect and replace the water pump and plug connector as necessary, and install a protective shield, free of charge. Owner notification letters were mailed on March 28, 2025. Owners may contact BMW customer service at 1-800-525-7417.

View full details →

Recall 15V520000 — EXTERIOR LIGHTING

| 7,727 vehicles affected

Defect: BMW North America, LLC (BMW) is recalling certain model year 2012-2015 320i, 320xi, 328i, 328xi, 335i, 335xi, and ActiveHybrid3 vehicles manufactured October 20, 2011, to June 22, 2015, 2014-2015 328xi Sports Wagon vehicles manufactured March 21, 2013, to March 17, 2015, 2014-2015 328d, 328xd vehicles manufactured June 28, 2013, to April 21, 2015, and 2014-2015 328xd Sports Wagon vehicles manufactured...

Consequence: If the side marker lights do not illuminate, the vehicle may be less visible at night, increasing the risk of a crash.

Remedy: BMW will notify owners, and dealers will upload revised software to correct the issue, free of charge. The recall began on October 7, 2015. Owners may contact BMW customer service at 1-800-525-7417 or by email at [email protected].

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Owner Complaints for the 2013 BMW 328XI

33 complaints have been filed with NHTSA for the 2013 BMW 328XI. Below is a breakdown by vehicle component.

Most Recent Complaints

#11270755 | ENGINE | | N/A miles
2013 BMW 328XI SULEV. CONSUMER WRITES IN REGARD TO TURBO FAILURE. *AS THE CONSUMER STATED THE VEHICLE STARTED SPEWING GREY SMOKE FROM THE EXHAUST ON SOME COLD STARTS. THE OIL SUPPLY LINES TO THE TURBOCHARGER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED THE FAILURE RECURRED. *JS
#11195515 | AIR BAGS | | 36,000 miles
SYSTEM RESTRAINTS PASSENGER SIDE. WILL NOT RESET. CONTINUES TO ILLUMINATE RESTRAINT ERRORS. HAPPENED WHILE DRIVING, AND STAYS ON WHEN PARKED.
#11186915 | POWER TRAIN | | 92,000 miles
THE CAR HAD RECENTLY HAD ITS 8 SPEED AUTOMATIC TRANSMISSION FLUID CHANGED. THE TRANSMISSION WAS NOT REFILLED TO THE CORRECT CAPACITY AND WAS LOW. THE CAR BEGAN EXHIBITING DRIVETRAIN ERRORS AND WENT INTO LIMP MODE. THE PROBLEM IS THAT THE COMPUTER AUTOMATICALLY SHIFTED THE CAR INTO PARK WHILE I WAS DRIVING IT. AS I APPROACHED A STOPLIGHT AND SLOW DOWN TO AROUND 6 MILES AN HOUR THE COMPUTER AUTOMATICALLY PUT THE CAR IN PARK CAUSING SIGNIFICANT GRINDING OF THE SHARK LOCKING GEAR. THERE IS A BUG IN THE CONTROL SOFTWARE DID NOT RECOGNIZE THE CAR WAS ROLLING AT A RELATIVELY HIGH SPEED WHEN IT DECIDED TO PUT THE CAR IN PARK. THE COMPUTER SHOULD NOT PUT THE CAR IN PARK IF THE CAR IS FULLY UNDERWAY.
#11183568 | ENGINE | | 40,000 miles
**PRESS BMW TO ISSUE RECALL** 2013 BMW 328I - XDRIVE HAS FAULTY TURBO ACTUATOR DESIGN. BMW CORRECTED THE DESIGN OF TURBO ACTUATOR ARM IN SUBSEQUENT MODELS. BMW REALIZED IT WAS THEIR DESIGN MISTAKE. TURBO ACT ARM BREAKS VERY EASILY. LOT OF CUSTOMERS HAVE BEEN MADE TO SPEND A FORTUNE (>$3000) TO FIX THIS ISSUE. 2013 WAS THE LAUNCH MODEL FOR THIS GENERATION. BMW HAS CORRECTED THE DESIGN OF ARM IN 2014 ONWARDS MODEL. TURBO IS ONE OF THE MOST EXPENSIVE PART ON THESE LUXURY CARS. 2013 MODEL OWNERS WERE LEFT TO FIX IT ON THEIR OWN EXPENSE, EVEN AFTER THEY REALIZED THEIR DESIGN WAS FAULTY. ARMS HAVE BROKEN IN LESS THAN 4 YEARS (LESS THAN 40K MILES). BMW SHOULD BE PRESSED TO ACCEPT FAULT AND PAY BACK CUSTOMERS WHO WERE MADE TO PAY THEMSELVES. AN INQUIRY SHOULD ALSO BE REQUESTED FOR HOW MANY CARS DID BMW FIX FOR THE SAME ISSUE WHILE THE VEHICLE WAS UNDER ORIGINAL WARRANTY. BMW BLOGS ARE FULL OF SAME ACTUATOR ARM ISSUE. I WORK IN AUTOMOTIVE FIELD IN DETROIT. SIMILAR ACTIONS HAVE BEEN TAKEN AGAINST OTHER BRANDS FOR SIMILAR ISSUES. I KNOW MORE THAN 2 PEOPLE WHO FACED THE SAME ISSUE, WHICH PUSHED ME TO INVESTIGATE THIS ISSUE FURTHER. THANK YOU! GOD BLESS!
#11142291 | UNKNOWN OR OTHER | | 50,000 miles
SEVERAL TIMES, WHEN THE VEHICLE WAS IN PARK AND STATIONARY, THE DOOR LATCH FAILED TO UNLOCK THE DOOR. THE LATCH WAS PULLED REPEATEDLY BUT THE LOCK DIDN'T UNLOCK AND THE DOOR COULDN'T BE OPENED. THE DOOR LOCK WAS UNLOCKED USING THE BUTTON ON THE INSTRUMENT PANEL. THIS HAPPENED SEVERAL TIMES, MOST RECENTLY MONDAY, AND IT WAS TAKEN FOR SERVICE AT BMW ROANOKE BUT THEY WERE UNABLE TO DIAGNOSE THE PROBLEM OR RECREATE IT WHEN THEY TESTED THE VEHICLE. I HAVE AN IPHONE VIDEO OF WHAT IS GOING ON IF YOU WANT TO VIEW IT.

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Safety Rating for the 2013 BMW 328XI

NHTSA has not yet tested the 2013 BMW 328XI in its New Car Assessment Program.

Technical Service Bulletins for the 2013 BMW 328XI

BMW of North America, LLC has issued 1 technical service bulletin (TSBs) for the 2013 BMW 328XI. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

SIM010617 — SERVICE BRAKES

Visual Inspection of Brake discs/Rotors for new car deliveries

NHTSA Investigations for the 2013 BMW 328XI

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the BMW 328XI

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Other BMW Models

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