NHTSA Complaint #10933675 — 2015 CHRYSLER 200

POWER TRAIN issue reported to NHTSA

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Crash

Complaint Details

ODI Number 10933675
Vehicle 2015 CHRYSLER 200
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 39,524 miles
Crash Yes
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

I WAS TRAVELING DOWN A CITY STREET APPROACHING STOPPED TRAFFIC. I HAD MY FOOT ON THE BRAKE STOPPING THE CAR WHEN ALL OF A SUDDEN THE CAR LUNGED FORWARD HITTING THE CAR IN FRONT OF ME. I TOOK THE CAR TO THE DEALER AGAIN FOR THE 6TH TIME FOR THIS PROBLEM. EACH TIME I RECEIVED THE CAR BACK. THE DEALER INFORMED ME THEY PUT AN UPDATE IN THE COMPUTER AND RELEARNED THE CAR WHATEVER THAT MEANT. WHEN I BOUGHT THE CAR, AFTER TEST DRIVING THE CAR I WAS NOT SATISFIED WITH THE DRIVABILITY OF THE CAR. THIS WAS THE 5TH 2015 CHRYSLER 200 THAT I TEST DROVE, BUT IT WAS DIFFERENT. THE SHIFT POINTS WERE OFF. THE CAR WOULD ONLY SHIFT DOWN TO 3RD GEAR THEN JUMP TO 1ST ON TAKE OFF CAUSING THE CAR TO JERK. I DIDN'T WANNA TAKE POSSESSION OF THE CAR. THE SALESMAN TOOK ME TO THE SERVICE MANAGER AND THE SERVICE MANAGER TOLD ME THAT'S THE WAY THEY DROVE WHEN A NEW PERSON DRIVES THEM BECAUSE THE NEW DRIVER HAS TO PUT A FEW HUNDRED MILES ON THEM SO THE CAR CAN LEARN THE NEW DRIVERS DRIVING PATTERN. ME NOT UNDERSTANDING THE NEW TECHNOLOGY WITH THESE NEW CARS WAS DUMB ENOUGH TO BELIEVE HIM. THE CAR WAS ACTUALLY BOUGHT FOR MY 76 YR MOTHER. AFTER BUYING THE CAR I TOOK IT TO HER AND THE FIRST TIME SHE DROVE IT, SHE WAS IN TRAFFIC PULLING UP BEHIND A SEMI DUMP TRUCK. THE CAR LUNGED FORWARD AND NEARLY COLLIDED WITH THE TRUCK. SHE WAS SCARED SO BAD I HAD TO TAKE OVER. SHE HAS NOT BEEN ABLE TO DRIVE AGAIN. I IMMEDIATELY TOOK THE CAR BACK TO THE DEALER AND TOLD THEM THIS CAR IS UNSAFE AND ITS NOT GOING TO WORK FOR MY MOM. THE DEALER DON'T NOTHING TO HELP US BUT PUT THE CAR BACK IN THE SHOP AND GAVE IT BACK TO ME DOING THE SAME THING. AFTER THE 5TH TIME TAKING THIS CAR BACK TO THE SHOP. I TALKED TO THE OWNER OF THE CAR LOT. I TOLD HIM THAT THIS CAR WAS UNSAFE AND IF I CONTINUE TO DRIVE IT ITS NOT A MATTER OF IF I'M GONNA GET INTO AN ACCIDENT, ITS A MATTER OF WHEN !!!!!! *TR

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