NHTSA Complaint #10930309 — 2016 HONDA CR-V

2016 HONDA CR-V VIBRATION ISSUE - MORE THAN TWO MONTHS AGO, I STARTED TO NOTICE A SLIGHT VIBRATION UNDER MY DRIVER'S SEAT WHEN AT IDLE, E.G. SITTING AT A TRAFFIC LIGHT. SHORTLY THEREAFTER, I RECEIVED A NOTICE FROM AHMC REGARDING A SOFTWARE UPDATE THAT NEEDED TO BE DONE ASAP ON MY VEHICLE. THE NOTICE MENTIONED THAT, "THE SOFTWARE IN THE PCM CAUSES A LOW PRESSURE PROBLEM IN THE CVT. THIS MAY ALLOW THE BELT IN THE CVT TO SLIP. IF THE BELT SLIPS, YOU MAY SEE A SURGE IN RPM WHEN DRIVING AT HIGHWAY SPEEDS. IF THE BELT SLIPS THE TRANSMISSION WILL BE DAMAGED AND DTC P1890 (THE CVT SPEED CONTROL SYSTEM) WILL SET." THE SOFTWARE UPDATE WAS COMPLETED ABOUT A MONTH AGO AND SINCE THEN, I HAVE EXPERIENCED A MORE PRONOUNCED VIBRATION UNDER MY DRIVER'S SEAT AND EVEN INTO THE FRONT PASSENGER SEAT. THE INTENSITY OF THE VIBRATION VARIES, BUT IT HAS NOT GONE AWAY. NOW THAT I HAVE HIT THE 5K MILE MARK AND HAD MY FIRST SERVICE DONE, I AM AFRAID THAT THE OLDER THE TRANSMISSION GETS, THE WORSE THIS PROBLEM MIGHT BECOME. THE SERVICE ADVISOR TOLD ME THAT THE SOFTWARE UPDATE HAD NOTHING TO DO WITH THE VIBRATION ISSUE, BUT I AM NOT CONVINCED. BEFORE BUYING THIS VEHICLE, MY RESEARCH INDICATED THAT MANY CUSTOMERS WITH THE 2015 MODEL STARTED TO REPORT THE VIBRATION ISSUE RIGHT AROUND THIS TIME (5K MILES + OR AROUND THE FIRST SCHEDULED SERVICE) AND FOR MOST, THE PROBLEM BECAME WORSE. I AM CONVINCED THAT THESE ISSUES ARE RELATED TO THE NEW CVT TRANSMISSION. I HAVE ALWAYS BEEN LOYAL TO THE HONDA BRAND AND I REALLY LIKE THIS VEHICLE, BUT I AM STARTING TO REGRET MY PURCHASE!!! :-( *TR