NHTSA Complaint #10930297 — 2016 CHEVROLET SILVERADO 3500

WE HAVE HAD REPEATED INSTANCES, WHERE ENGINE LIGHT COMES ON, AND FUEL GUAGE FLAT LINES. IF YOU CAN NOT GET TO A QUALIFIED DEALER SOON ENOUGH, VEHICLE SHUTS DOWN WITHOUT WARNING[ACTUALLY IT REMAINS RUNNING UNTIL IT ALMOST COMES TO A COMPLETE STOP]. WE HAVE HAD TO INSTANCES OF SHUT DOWN, AND AT LEAST 6 INSTANCES ALTOGETHER OF ENGINE LIGHT/ FUEL GUAGE FLAT LINE. THIS HAS ALL HAPPENED SINCE VEHICLE WAS PUT IN SERVICE IN JANUARY / 2016. WE USE THIS VEHICLE TO TRAVEL ACROSS THE LOWER 48, AND PARTS OF CANADA, TO PICK UP BREEDING BULLS, THAT HAVE VALUES RANGING AS HIGH AS 1 MILLION OR MORE. THESE ANIMALS HAVE ALL BEEN TESTED FOR TRANSPORT BACK TO OUR FACILITIES IN PLAIN CITY, OH, AND ONCE ON THE TRAILER, ARE NOT TO BE REMOVED, UNLESS IT IS AN ABSOLUTE EMERGENCY, BECAUSE OF REGULATIONS. OUR CONCERN IS THAT, WHAT HAPPENS IF THIS VEHICLE IS GOING UP A MOUNTAIN HWY OR ANY OTHER SITUATION WHERE THERE IS ANOTHER VEHICLE FOLLOWING TO CLOSELY AND THEY HIT US AND END UP KILLING THE ANIMALS, ME, THE PERSON THAT HIT ME, OR ALL OF US OVER A FUEL TRANSFER PUMP THAT GM SAYS IS NOT PART OF IT'S POWERTRAIN WARRANTY OR NO LONGER IN IT'S BUMPER TO BUMPER WARRANTY. THEIR LINE IS, THAT THE VEHICLE IS CURRENTLY REPAIRED, AND FUNCTIONING PROPERLY, THEREFORE THERE IS NO ISSUE OR ANY REASON TO KEEP A CASE FILE # ON IT. WE HAVE LEARNED THRU OTHER INSTANCES, THAT THERE IS A DEALER SERVICE BULLITEN FOR THE SAME PROBLEM WE HAVE BEEN EXPERIENCING, AND SUPPOSEDLY THEY ARE TRYING TO FIND A SOLUTION, WHICH HAS YET TO COME TO LIGHT. ALL INSTANCES ON THIS MATTER HAVE HAPPENED IN VARIOUS STATES ACROSS THE COUNTRY, WHILE CRUISING AT SPEEDS BETWEEN 65 & 70 MPH ON INTERSTATE HWY TO THIS DATE, WITH THE LAST INSTANCE BEING ON 12/01/2016. WE HAVE EXPRESSED CONCERNS TO GM OF SAFETY, AND AN ACTUAL FIX FOR THIS ISSUE, AND SO FAR THE BEST WE GET FROM THEM IS, WE'RE SORRY FOR YOUR INCONVENIENCE.