NHTSA Complaint #10930158 — 2012 FORD FOCUS

MY CAR HAS A PROBLEM WITH THE TRANSMISSION AND I FOUND OUT THAT THERE IS A RECALL FROM THE COMPANY. THEY HAVE 3 RECALLS ON THE TRANSMISSION: TRANSMISSION CONTROL MODULE REPROGRAMMING FOR OVERT TCM FAILURE WARNING TRANSMISSION CLUTCH SHUDDER / TRANSMISSION INPUT SHAFT SEAL WARRANTY EXTENSION TRANSMISSION CONTROL MODULE EXTENDED WARRANTY COVERAGE I CALLED THEM TWICE AND THEY CHECKED MY VIN NUMBER AND THEY FOUND ME ELIGIBLE TO GET MY CAR FIXED AT ONE OF THEIR DEALERS. I TOOK MY CAR THERE AND THE DEALER REFUSED TO FIX MY CAR BECAUSE MY CAR HAS A BRANDED(SALVAGE) TITLE. NOW, IF YOU CAN'T BUILD A CAR RIGHT, LEAVE THIS BUSINESS TO SOMEBODY ELSE.WHEN YOU HAVE ALL THESE FAILURES IN THE TRANSMISSION, THIS TELLS ME THE WHOLE TRANSMISSION IS JUST A SCAM AND IT SHOULDN'T BE THERE.IF A CAR GOT A HIT IN THE TRUNK FAR AWAY FROM THE TRANSMISSION AND DIDN'T EVEN TOUCH IT, WHAT THIS HAS TO DO WITH YOUR MISTAKE. WHY DO I HAVE TO PAY FOR YOUR MISTAKE?DO YOU EVEN KNOW WHAT THIS TRANSMISSION PROBLEM DOES TO THE CAR?HERE IS WHAT HAPPENED,I WAS DRIVING MY CAR ON THE FREEWAY ALMOST 70 MILES/HOUR WITH MY FAMILY AND SUDDENLY MY CAR WAS NOT GOING FORWARD AND ALTHOUGH PUSHING ON THE GAS PEDAL,THE CAR WAS NOT SPEEDING. DO YOU REALIZE THAT ANY CAR FROM BEHIND COULD JUST HIT ME FROM THE BACK BECAUSE I DIDN'T HIT THE BRAKES AND NO BRAKES LIGHTS WERE ON NOR ANY WARNING THAT I WAS SLOWING DOWN.DO YOU KNOW HOW I WAS TERRIFIED TO GO FROM MY LANE TO THE SHOULDER WHILE LOSING SPEED AND ANY TRUCK OR CAR CAN HIT ME AND KILL ME WITH MY FAMILY.NO,YOU DON'T KNOW BECAUSE YOU DON'T CARE ABOUT OTHER PEOPLE'S LIVES. IF YOU CARE YOU WON'T LET THESE CARS RUN ON THE ROADS. 3 FAILURES IN THE TRANSMISSION, 2 OF THEM WILL COVER MY SALVAGE TITLE AND 1 WON'T COVER IT, WHY?? THE WAY I SEE IT IS YOU MESSED UP IN THE TRANSMISSION AND THEY ARE ALL CONNECTED WITH EACH OTHER, WHY DO YOU COVER 2 FAULTS AND NOT THE 3RD ONE? *TR