NHTSA Complaint #10930057 — 2011 BUICK REGAL

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 10930057
Vehicle 2011 BUICK REGAL
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 94,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

I HAVE THE RECALL ON THE POWER SEAT WIRING AND MY HEATED SEATS HEAT TO A LEVEL THEN SHUT OFF CONTINUOUSLY. I HAVE A FRIEND HAD THE SAME ISSUE IN A CAMARO AND HAD CHAFED WIRES TO THE HEATED SEAT. I REFUSE TO PAY FOR THIS REPAIR AND NOW IN MICHIGAN IT IS VERY COLD AND I BOUGHT THIS CAR TO HAVE HEATED SEATS FOR A REASON. THE COPIED INFORMATION IS BELOW ON THE RECALL. THE DEALER KEEPS TELLING ME NO PARTS ARE AVAILABLE BUT HERE I AM STUCK WITH A POTENTIAL FIRE HAZARD WITH NO REPAIR. MANUFACTURER: GENERAL MOTORS LLC SUMMARY: GENERAL MOTORS LLC (GM) IS RECALLING CERTAIN MODEL YEAR 2011 BUICK REGAL VEHICLES MANUFACTURED NOVEMBER 3, 2009, TO MARCH 25, 2011, EQUIPPED WITH 8-WAY POWER ADJUSTABLE FRONT SEATS. THE POWER SEAT WIRING HARNESS MAY CONTACT THE SEAT FRAME, CAUSING THE WIRES TO CHAFE. CONSEQUENCE: CHAFED HARNESS WIRES MAY CAUSE A SHORT CIRCUIT, INCREASING THE RISK OF A FIRE. REMEDY: GM WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND SECURE THE WIRING HARNESS, AND REPAIR ANY CHAFED WIRES AS NECESSARY, FREE OF CHARGE. REMEDY PARTS ARE CURRENTLY UNAVAILABLE. INTERIM NOTICES WERE MAILED TO OWNERS ON AUGUST 18, 2016. OWNERS WILL RECEIVE A SECOND NOTICE WHEN REMEDY PARTS BECOME AVAILABLE. OWNERS MAY CONTACT BUICK CUSTOMER SERVICE AT 1-800-521-7300. GM'S NUMBER FOR THIS RECALL IS 30710.

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