NHTSA Complaint #10929411 — 2003 HONDA ACCORD

MY 2003 HONDA ACCORD LX CRASHED ON 10/01/2016 ABOUT 18 MONTHS AFTER I HAD MY AIRBAG SERVICED AT A LOCAL HONDA DEALER 4/7/2015. WHEN I GOT MY CAR BACK FROM THE DEALER, THE DRIVER DOOR HAD NO POWER AND COULD NOT BE OPENED REMOTELY OR WITH THE POWER LOCK CONTROL ON THE DRIVER DOOR. MORE IMPORTANTLY, NO SAFETY SIGNALS CAME ON WHEN THE CAR STARTED. I CALLED THE DEALER AND THEY TOLD ME I HAD TO PAY $80 TO HAVE IT CHECKED; I THEN CALLED AMERICAN HONDA CUSTOMER SERVICE, WHO ONLY DOCUMENTED THE COMPLAINT AND TOOK NO ACTION TO REMEDY MECHANICAL MISTAKE BY HONDA DEALER. I WAS DRIVING ON A DOWNHILL CURVE ON A WET ROAD AFTER A RAIN. WHEN I SAW A SLOWER CAR AHEAD OF ME, I GENTLY APPLIED THE BRAKE TO MAINTAIN A CONSTANT FOLLOWING DISTANCE. THE CAR DRIFTED TO THE LEFT TOWARD ONCOMING TRAFFIC. BUT WHEN I TRIED STEER TO GET BACK TO THE RIGHT LANE AND TRIED TO PRESS ON THE BRAKE, IT LOCKED UP, THEN THE CAR WENT INTO NEUTRAL AND I HAD NO BRAKE AND STEERING RESISTANCE WAS COMPLETELY LAX. MY CAR WENT OFF ROAD AND CRASHED INTO THE WOODS. THE AIRBAG DID NOT DEPLOY. I WAS CONFINED IN BED WITH PAIN ONE WHOLE DAY. MY TRANSMISSION HAD LOCKED UP, THEN WENT INTO NEUTRAL, TWICE BEFORE ON 1/14/2015 IN THE MIDDLE OF TRAFFIC, AND ON 9/15/2016 IN MY DRIVEWAY. WE NEVER RECEIVED A LETTER FROM HONDA FOR THE TRANSMISSION RECALL; HOWEVER, WE DID RECEIVE LETTERS REGARDING THE AIRBAG RECALL, THE IGNITION SWITCH RECALL, AND THE WIPER MOTOR RECALL. A YEAR AGO, THE RECALLS CAME UP USING MY VIN#. THE DATABASE NOW SHOWS NO RECALL FOR MY VEHICLE AT ALL. AFTER MY CAR CRASH, I HAD IT TOWED TO HONDA DEALERSHIP ON 10/4/2016 FOR REPAIR ESTIMATE. I LEFT MY CAR AND TITLE WITH DEALERSHIP; LESS THAN 48 HOURS LATER I CALLED TO GET CAR BACK FOR CRASH INVESTIGATION AND LAWSUIT, THE CAR HAD BEEN DESTROYED BY HONDA DEALER CLOSING ALL FURTHER INQUIRIES. AMERICAN HONDA TOOK NO RESPONSIBILITY WHEN I CONTACTED THEM. *TR