NHTSA Complaint #10929005 — 2013 VOLKSWAGEN JETTA
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 10929005 |
| Vehicle | 2013 VOLKSWAGEN JETTA |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 63,883 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NY |
Consumer Description
MY TIMING CHAIN TENSIONER FAILED AND BENT 14 VALVES. ALL 4 CYLINDERS HAD ZERO COMPRESSION. VOLKSWAGEN REPRESENTS IN THE WARRANTY AND MAINTENANCE SCHEDULES THAT THE TENSIONING SYSTEM IS EXPECTED TO LAST FOR ABOUT 120,000 MILES WITHOUT THE NEED FOR REPAIRS. IN FACT, ACCORDING TO THE PLAINTIFF, OWNERS ARE PROVIDED MANUALS THAT DO NOT SHOW ANY TIMING CHAIN SYSTEM INSPECTION OR MAINTENANCE SCHEDULES AT ALL.
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