NHTSA Complaint #10928785 — 2015 GMC TERRAIN

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10928785
Vehicle 2015 GMC TERRAIN
Component ENGINE
Date of Incident
Date Filed
Mileage 24,461 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

TL* THE CONTACT OWNS A 2015 GMC TERRAIN. THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE DEALER DIAGNOSED THAT THE WATER PUMP, TIMING BELT, GASKET KIT, AND CHAIN LINKS FOR THE TIMING BELT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. AFTER BEING SERVICED, THE VEHICLE LATER BEGAN TO LUNGE FORWARD AND THE GEARS ATTEMPTED TO SHIFT. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS SLIPPING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 24,461.

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