NHTSA Complaint #10928187 — 2008 SATURN AURA

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 10928187
Vehicle 2008 SATURN AURA
Component STEERING
Date of Incident
Date Filed
Mileage 138,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

I RECEIVED THE RECALL FOR THE POWER STEERING PROBLEM BACK IN 2014. I HAD THE WORK DONE ON THE POWER STEERING PER THE RECALL PARAMETERS. HOWEVER, THE POWER STEERING IS NOW HAVING PROBLEMS?: IT SEEMS WHEN THE OUTSIDE TEMP IS AROUND THE 40 DEGREE AND BELOW MARK, THAT THE POWER STEERING WON'T OPERATE? I GO TO TURN THE CAR ON, THE CAR COMES TO LIFE, AND THE "POWER STEERING" WARNING LIGHTS UP ON THE INSTRUMENT CLUSTER? THE WHEEL IS 'DEAD-IN-MY-HANDS AS WELL? AFTER TURNING THE IGNITION OFF THEN BACK ON SEVERAL TIMES WILL IT THEN ACTIVATE THE POWER STEERING? BUT, NOT ALWAYS THE CASE. SO FAR, ONCE IT COMES TO LIFE, THE STEERING HAS NOT GONE OUT. WHEN I INQUIRED OF THE WARRANTY, APPARENTLY, PER THE RECALL DETAILS, THE PART(S) ARE ONLY WARRANTED FOR A YEAR AND ITS BEEN APPROX. A YEAR AND A HALF SINCE THE WORK WAS DONE. VERY FRUSTRATED AND VERY CONCERNED THAT THE POWER STEERING MAY GO OUT WHILE DRIVING. ESPECIALLY CONCERNED FOR OTHER DRIVERS AND OCCUPANTS OF THIS VEHICLE!! I CAN SEND ANY COPIES OF THE RECALL PERFORMED AT THE LOCAL CHEVY DEALERSHIP IF NEEDED. *TR

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