NHTSA Complaint #10928119 — 2015 CHRYSLER 200
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 10928119 |
| Vehicle | 2015 CHRYSLER 200 |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 7,360 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
MY CONCERN IS THE CORRECTIVE ACTION TAKEN BY FCA REGARDING SAFETY RECALL S55/NHTSA 16V-529. THIS RECALL IDENTIFIED A LOSS OF MOTIVE POWER THAT COULD OCCUR DUE TO A FAULTY TRANSAXLE WIRE HARNESS, POSSIBLY RESULTING IN A CRASH. SOLUTION WAS TO REPLACE THE WIRE HARNESS WHEN PARTS BECAME AVAILABLE. AFTER A TWO MONTH WAIT, FCA CHANGED THE SUGGESTED REPAIR FROM REPLACING THE WIRE HARNESS TO RE-PROGRAMMING THE PCM AND TCM. THIS RE-PROGRAMMING, PREVENTS THE TRANSMISSION FROM SHIFTING TO NEUTRAL, CAUSING A LOSS OF MOTIVE POWER, BUT WILL NOW PLACE THE VEHICLE IN "LIMP MODE". DEALER SERVICE MANAGERS COULD NOT PROVIDE AN ACCURATE DESCRIPTION OF THAT PROCESS. WE KNOW IT WILL CAUSE THE TRANSMISSION TO DOWNSHIFT, EITHER TO THIRD OR MAYBE SECOND GEAR, NOT SURE WHICH, AND A REDUCTION OF MAXIMUM SPEED TO 30 MPH OR LESS, AGAIN NOT SURE WHAT IT WILL BE. THE ROOT CAUSE, THE TRANSAXLE WIRE HARNESS WILL NOT BE REPLACED UNTIL THE VEHICLE EXPERIENCES THIS PROBLEM. SO, I AM LEFT WITH THE ORIGINAL PROBLEM WHICH COULD FAIL AT ANY TIME. WHETHER THE VEHICLE LOSES ALL MOTIVE POWER, OR ABRUPTLY DOWNSHIFTS TO A LOWER GEAR WITH A LOSS OF ACCELERATION WHILE TRAVELING AT HIGHWAY SPEEDS COULD STILL PRODUCE A VERY UNSAFE CONDITION IF A PERSON REACTS INCORRECTLY. ARE THESE CORRECTIVE ACTIONS, WHICH ARE NOT THOSE IDENTIFIED IN THE ORIGINAL RECALL, APPROVED BY THE NHTSA, OR CAN THE MANUFACTURER CHANGE THEM AT WILL? I HAVE HAD THIS VEHICLE FOR SIXTEEN MONTHS. FIVE OF THOSE THE VEHICLE REMAINED PARKED IN THE GARAGE DUE TO TWO RECALLS. I DO NOT AGREE WITH THE CORRECTIVE ACTION TAKEN.
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