NHTSA Complaint #10927897 — 2011 FORD F-150

THIS IS THE SECOND TIME I HAVE HAD THIS ISSUE WITH THIS TRUCK, WHILE MERGING ON A HIGHWAY, MY TRUCK LOSES ALL POWER AND STARTS SHAKING RAPIDLY, ONCE AGAIN I WAS ALMOST INVOLVED IN AN AUTO ACCIDENT BECAUSE I COULD NOT MERGE. WHEN I INITIALLY HAD THIS ISSUE 50 THOUSAND MILES AGO, I BROUGHT MY TRUCK TO AUTO-NATION FORD IN WHITE BEAR LAKE MINNESOTA, THEY SAID IT WAS AN ISSUE OF SPARK PLUGS, WIRES AND COIL PACKS, FORD ALSO SAID THE ISSUE WAS THE INTER-COOLER. FORD FIXED ALL OF THOSE ISSUES ROUGHLY 50 THOUSAND MILES AGO, BUT HERE WE ARE, MY TRUCK IS AT 100,XXX MILES AND THIS ISSUE HAPPENED AGAIN! THIS IS A SERIOUS SAFETY ISSUE, I HAVE NOW BEEN RUN OFF THE ROAD TWICE AND ALMOST CRASHED INTO A LAKE! WHEN MY TRUCK LOSES ALL POWER AND STARTS SHAKING RAPIDLY, I LOSE CONTROL OF THE HALF TON TRUCK. I CONTACTED MY LOCAL FORD DEALERSHIP, (AUTO-NATION FORD) IN WHITE BEAR LAKE, WHERE I BOUGHT THE TRUCK AND THEY WOULD LIKE ME TO PAY IN FULL FOR ALL OF THESE ISSUES, WHICH FORD CLEARLY KNOWS ABOUT. I KNOW FOR A FACT I AM NEVER BUYING A FORD AGAIN, MY SAFETY AND THE SAFETY OF MY FAMILY HAS NOW BEEN COMPROMISED ON MULTIPLE OCCASIONS AND FORD HAS NOT ONCE TAKING RESPONSIBILITY OR OFFERED TO FIX THE ISSUE. I AM VERY DISGUSTED WITH THE WAY FORD HAS BEEN HANDLING THESE SAFETY ISSUES. WHEN YOU BUY A BRAND NEW TRUCK AND THINGS LIKE THIS HAPPEN, THE COMPANY SHOULD TAKE CARE OF YOU, BUT ONCE AGAIN, FORD HAS PROVED THAT THEY DO NOT CARE ABOUT THEIR CUSTOMERS.